We hope you enjoy using Ayumi products. If for any reason you are not 100% satisfied with your purchase, please return your product with a valid receipt / order confirmation invoice within 30 days of purchase. We will do our best to refund you within 10 days working days from delivery. Please include your name, address, order ID number and reason for returning. We can only refund your initial cost of item and not the cost of return to us.
We can process returns for products purchased from our website only, please note if you bought your product from one of our stockists, you will need to return/ exchange the product with them directly.